Frequently Asked Questions
Everything you need to know about your zFrontier order.
What is the typical shipping time for international orders?
Most international orders are processed within 1-3 business days. Shipping usually takes 7-14 business days depending on your location and the selected courier service.
How do I track my order status?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to the courier's website to monitor your delivery in real-time.
What is your return policy for mechanical keyboards and electronics?
We offer a 7-day return policy for most items in their original, unopened packaging. Please note that Group Buy items and customized products may have different return conditions.
Are your products covered by a warranty?
Yes, all electronic products sold on zFrontier come with a standard manufacturer's warranty. The duration varies by brand, typically ranging from 6 months to 2 years.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and various regional digital wallets to ensure a secure checkout experience.
Do I have to pay customs duties and taxes?
Prices on our website do not include VAT or import duties. Customers are responsible for any customs fees or taxes imposed by their local government upon delivery.